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Knowledge

Base

Learn how to manage bookings, customers, payments, and daily operations in Mallard Bay.

Dashboard

Website performance insights

The Web Performance area (/web-performance) in the Mallard Bay admin dashboard is where you review t...

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Website builder

The Website builder is where you design and maintain your outfitter’s Mallard Bay–hosted marketing w...

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Website booking widget

The Website Widget is an integration that lets you create embeddable booking experiences for your ow...

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Waivers and digital signatures

Mallard Bay supports waivers in two complementary ways:

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Reviews and guest feedback

The Feedback area of the Mallard Bay dashboard (/feedback) is where you see guest reviews for your o...

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Reporting and analytics

Open Reporting from the main navigation. The page uses tabs:

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Referrals program

The Referrals page in your Mallard Bay dashboard is where you work booking referrals: one outfitter ...

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Quotes and booking invites

Quotes in Mallard Bay are how you package a trip offer—listing, dates, package, guests, add-ons, opt...

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Quick Pay links

Quick Pay lets you create standalone payment requests and share a guest checkout link with a custome...

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Paid Facebook ads

Mallard Bay’s paid Meta (Facebook / Instagram) tools help you promote a listing, collect leads with ...

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Outfitter payments and financial settings

Payments & Financials is a section under My Outfitter in the Mallard Bay dashboard. It holds out...

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Account setup and onboarding

Getting started in Mallard Bay usually involves a few distinct steps in the dashboard:

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Booking and guest experience settings

Booking & Guest Experience lives under My Outfitter at /my-outfitter#booking-guest-experience. I...

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Outfitter business profile

My Outfitter is the main screen in the Mallard Bay admin dashboard where you configure your outfitte...

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Message templates

Message templates are reusable email and SMS layouts you maintain in the Mallard Bay dashboard. They...

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Trip listings

Listings are the trips, charters, hunts, or packages your outfitter sells and operates in Mallard Ba...

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Listing operations and logistics

Operations & Logistics is one section on each listing’s management screen in the Mallard Bay das...

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Listing availability and pricing

Availability & Pricing groups the tools that decide when guests can book a listing and what they...

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Leads

The Leads page is an inbox-style list of prospects for your outfitter. Each row shows name (with an ...

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Integrations overview

Integrations is the hub in the Mallard Bay admin dashboard where you open setup for third‑party conn...

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SMS integration

The SMS integration in the Mallard Bay dashboard lets your outfitturn on text messaging for marketin...

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QuickBooks integration

The QuickBooks integration connects your Mallard Bay outfitter account to QuickBooks Online so booki...

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Facebook / Meta integration

The Meta integration links your Facebook and Instagram presence to Mallard Bay so activity from Meta...

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External calendar sync

External calendar sync connects Mallard Bay availability with calendars you already use elsewhere. F...

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Custom email domain

A custom email domain lets your outfitter authenticate an email domain you control so guest-facing m...

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Guest onboardings

Guest onboarding in Mallard Bay is how you collect structured information from guests after they boo...

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Dashboard home

The dashboard home is the main screen when you open the Mallard Bay admin dashboard for your outfitt...

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Custom forms

Custom forms are questionnaires you build in the Mallard Bay dashboard to collect structured informa...

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Coupons and promotions

Coupons are discount codes for your outfitter account. Each code can take either a percentage off or...

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Clients, lists, and custom fields

The Clients area is your guest roster in Mallard Bay: one place to see who you know, segment them in...

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Calendar and scheduling

The Mallard Bay Calendar (/calendar) is your operational hub: see trips and other calendar activity ...

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Bookings

Bookings is the operational home for reservations your outfit runs through Mallard Bay. From the das...

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Subscription billing

Subscription billing is what your business pays Mallard Bay for using the platform (your software pl...

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Automation Center

Learn more in the Mallard Bay knowledge base.

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Account settings

Account settings is where signed-in dashboard users manage their own Mallard Bay user profile and ch...

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Mobile App

Website performance insights

Learn more in the Mallard Bay knowledge base.

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Website builder

The website builder is managed in the Mallard Bay web dashboard. In the mobile app, outfitters and t...

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Waivers and digital signatures

Waivers and digital signature setup are managed in the Mallard Bay web dashboard. In the mobile app,...

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Team and access

Use the Mallard Bay mobile app to manage the people who help run your outfitter account in the field...

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Stripe Terminal

Stripe Terminal lets you collect an in-person card payment from the Mallard Bay mobile app using the...

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Reviews and reputation

Learn more in the Mallard Bay knowledge base.

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Referrals program

Referral tracking and participant reporting are managed in the Mallard Bay web dashboard. In the mob...

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Quotes and booking invites

Learn more in the Mallard Bay knowledge base.

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Quick Pay

Learn more in the Mallard Bay knowledge base.

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Payments

Payments in the Mallard Bay mobile app help outfitters and guides collect, review, share, refund, an...

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Paid Facebook Ads

Paid Facebook ads are managed from the Mallard Bay web dashboard, not as a native mobile campaign bu...

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Outfitter profile and settings

Learn more in the Mallard Bay knowledge base.

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Notifications

Notifications help outfitters and guides keep up with operational updates while working in the Malla...

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Mobile onboarding

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Mobile home

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Message templates and automations

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Menu and web dashboard access

The mobile Menu gives outfitters and guides one place to reach both native mobile workflows and web ...

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Trip listings

Learn more in the Mallard Bay knowledge base.

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Listing operations and logistics

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Listing availability and pricing

Use Listing to review and manage a listing’s field-ready availability, pricing packages, add-ons, an...

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Integrations

Learn more in the Mallard Bay knowledge base.

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Global search

Use Global Search in the Mallard Bay mobile app to quickly find operational records while you are in...

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Forms

Forms help outfitters and guides review guest information needed for trip readiness in the Mallard B...

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Coupons and promotions

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Client lists

Use the Mallard Bay mobile app to search and open individual client records while you are in the fie...

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Calendar and scheduling

Use the mobile calendar to review trip timing, check field schedules, and organize related events or...

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Bookings

Use Bookings in the Mallard Bay mobile app to find reservations, review trip readiness, and update b...

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Booking logistics

Use booking logistics to make sure the right people, lodging, and field resources are attached to a ...

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Subscription billing

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Availability

Use Availability in the Mallard Bay mobile app to control when a listing or operational resource can...

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Account settings

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Pricing

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Pricing

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Get in Touch

+1 (225) 831-8219

sales@mallardbay.com

Made in Houston Texas