Refund Protection.
A New Way to Protect Your Revenue and Your Clients.
How do you currently handle last minute cancellations? Maybe you refund the deposit, maybe you push the trip to next season, but either way it's a hit to your business.
That's why we are partnering with ViCoverage to offer Refund Protection - a new option for your clients to protect their trip and your revenue.
Here's How it Works
They’re Protected. You’re Paid.
When a client books with you, they'll see the option to add refund protection at checkout. If something comes up, they can cancel for a covered reason and get reimbursed directly by ViCoverage.
You keep your payout. No refund conversation. No rescheduling hassle.
Key Highlights
- Protects your Revenue
- Strengthens your no-refund policy
- Increases bookings by offering flexibility
- Reduces pressure on customer support
For Your Clients
- Peace of mind at the time of booking
- Seamless experience built into the checkout
- Easy digital claims + support from ViCoverage
- Covers up to 100% of non-refundable trip
You keep your payout.
No refund conversation.
No rescheduling hassle.
Mallard Bay’s Refund Protection gives your clients peace of mind — and gives you a way to protect your revenue when plans change. Because last-minute cancellations shouldn’t cost you.
See how offering Refund Protection builds trust and keeps your calendar full.
