You’re Not in This Alone.
Running an outfitting business means wearing a lot of hats — guide, marketer, accountant, gear hauler. When you hit a snag or need a hand, you shouldn’t be left waiting.
At Mallard Bay, our support team is here to back you up. Whether you’re working through a tech issue, trying to use a new feature, or just have a question about how to get more out of the platform — we’re one call, text, or chat away. No bots. No runaround. Just real people who get it.
What You Can Expect:
Real Help from Real Humans
Our team knows the platform and the outfitting world — and we’re here to help you, not hand you off.
Fast, Reliable Response Times
We know time matters. You’ll never wait days for a reply — we respond quickly, especially when it counts.
Support on Your Terms
Reach us how you want — email, text, phone, or live chat — whatever fits your workflow.
Help with Tech + Strategy
Whether it's a bug or a business decision, we’re here to walk through it with you.
Built on Partnership — Not Just Software
We’re not just giving you tools and leaving you to figure them out. From setup to strategy, we’re right there with you — helping you get the most out of Mallard Bay, grow your business, and focus on what you do best.
Questions? Stuck? Just need a walkthrough?
Contact Support →Questions? Stuck? Just need a walkthrough?
