Question 1

How Do I get started?

Accepted Answer

Getting started is simple and free. Simply, fill out this form (https://mallardbay.com/for-guides/book-a-demo) and we will be in contact with you about scheduling your free demo.

Question 2

How much flexibility do I have with my bookings?

Accepted Answer

You've got full control. Need to adjust for weather, pricing, group size, or swap a date? No problem. You can cancel, refund, or reschedule with just a click. Or, if you'd rather not deal with it, our customer success team can handle it for you.

Question 3

Can I accept cash for my bookings?

Accepted Answer

Yes. Mallard Bay gives you the freedom to run your business your way. You can still take cash or checks and log those offline bookings in your calendar to keep everything organized and avoid double-booking.

Question 4

How do I get paid?

Accepted Answer

Once a client books, the payment goes straight into your Stripe account. From there, it hits your bank account within two business days. No chasing checks, no waiting around.

Question 5

How Do I get started?

Accepted Answer

Getting started is simple and free. Simply, fill out this form (https://mallardbay.com/for-guides/book-a-demo) and we will be in contact with you about scheduling your free demo.

Question 6

Do I need to be tech-savvy to use Mallard Bay?

Accepted Answer

Not at all. If you can check your email, you can run your business on Mallard Bay. And if you ever hit a snag, our support team is here seven days a week.

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