How do I accept or decline a Mallard Bay booking?

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Brandt Roger

Jul 11, 2023·2 mins read
How do I accept or decline a Mallard Bay booking?-image

In this article, we will guide you through the step-by-step process of accepting and managing your bookings on Mallard Bay.

If you are an outfitter or charter service provider, managing your bookings effectively is critical to the success of your business. Mallard Bay provides a user-friendly platform to manage bookings and reservations, making it easy to track and organize all your appointments.

Step 1: Log in to your Mallard Bay Account
  • First, in the top right corner of the Mallard Bay home page you will see “Log In”, you will click “Log In”, your page will refresh and an “Email Address” and “Password” tab will appear.

  • Next, you will fill out the following blanks with your information. The page will refresh back to the Mallard Bay home screen and your name will appear at the top right of the screen.

Step 2: Access “Manage Listings”
  • The first step to accessing your listing will be to click your name at the top right of the screen.

  • A drop down menu will appear once you click your name. From here you will click “Manage Listings” on the drop down menu.

Step 3: Access “My Bookings”
  • Once you click “Manage listings” a new page will open. This page will be home to all relevant information for your outfitting or charter business.

  • On the left side of your screen you will see an open drop down menu. You will see “Home”, “Inbox”, “Calendars”, “My Bookings”, and “Outfitter/Charter Name”, in this order.

  • Click “My Bookings”, your outfitter/charters will appear at the top of your screen centered, click it.

Step 4: Viewing Bookings

Once you are in the “My Bookings” tab you will see the following sections.

  • Requested - Bookings requested by clients - Accept or Deny

  • Upcoming - Booking accepted that are yet to take place

  • Denied - Denied Bookings

  • Cancelled - Cancelled bookings

  • Completed - Bookings that were accepted and fulfilled

Step 5: Accepting or Denying Bookings
  • To accept or deny bookings select “Requested”, requested bookings will then appear on this tab. Click the booking you would like to accept or deny. When clicked the page will refresh and the following information will appear. Sportsmen’s name, email address, and phone number.

    • This information will be important to reaching out to clients in the case of communicating any issues with dates booked or changes that need to be made.

  • At the top right of the page you will see a green “Approve” tab and a red “Decline” tab. Click the appropriate tab. If accepted, the request and client information will move to the “Upcoming” tab.

  • If Denied, the request and client information will move to the “Denied” tab.

In conclusion, managing your bookings on Mallard Bay is a straightforward process that can help you keep track of all your appointments and reservations. By following these simple steps, you can easily manage your bookings and provide exceptional service to your clients.

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